Change process or development project?
Usually we call all kinds of change for change. When you start dealing with change process design it is a special kind of project we are talking about. There is usually some confusion about change processes and development projects.
Desired outcomes
Negotiation process |
Unknown |
Known |
Unknown |
Development projects |
Technical projects |
Known |
Negotiation project |
Planned tasks |
Before you start designing a change process, you should make sure that you are dealing with a development project, where both the desired outcomes and the negotiation process are relatively unknown.
A technical project can usually be solved by using normal project management and a negotiation project can usually take place in a set of known structures.
All three categories can benefit from many of the ideas in change processes. But you do not need them.