Home > Design tasks > Defining the scope of the change process

Defining the scope of the change process


The scope of the process is addressing questions like:

  • Who is going to be invited to participate in the process?
  • Who is going to be included in the process when it is necessary and how?
  • How many resources do we have to design and conduct the process?
  • How long time can we use in the different activities we have to include?
  • How much support can we draw into the process
  • Which physical and virtual spaces can we use in the process?

It can be a good approach to decide on a feasibility study to define the answers to these questions.

A general idea is that people who have to support the implementation of the change should be invited as early as possible in the process. If you cannot invite them in the beginning then you should have a plan on how to include them later and how to adjust the new set of solutions to their suggestions.

If you get strong limitations on either of these questions it is important that you tell the people who give you the limitations of the possible consequences. The more you miss in the beginning the more you have to correct later on. The more the new set of solutions will demand from important people, the more you need to keep them well informed on these demands.

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Categories: Design tasks
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