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November 26, 2009 Leave a comment

One day it will be over!

One day you will find yourself tired and satisfied. You finally finished the follow up meeting of a change process. At the meeting people were happy with the results and they think you helped them a lot.

If you are new to leading change process, you probably wonder where to begin and how to start. If you ask experienced process leaders they often say “trust the process”. You can trust the process but you can design the process well and trust the process design instead.

Here I will introduce you to change process design. You have to have a specific change process in mind to really benefit from these ideas.

Actually it is a learning process design based on task-based and experienced-based learning, where you have to identify the things that the participants need and want to learn and use all the experience and knowledge to its fullest potential. Even when the tasks have to be found along the way and you have to build the road to the future while you are walking.

The group of people you are going to work with will find the learning process very unlike a normal day at the office. If it were a normal day at the office performance in the present is the most important. In a change and learning process you are building your capacity for performing in the future. The difference between working and playing is the demand for specific results and the skills connected to those results.

In many ways a change process is like these six blind men trying to figure out what an elephant is. With a little twist, they are going to build a new and improved elephant and the environment, where it will prosper and multiply.

Back to the beginning.

“In the beginning was the Word. The Word was with God and the Word was God.” You are going to enter a long series of more or less parallel conversations were the things that will make the change process a success. As a designer you job is simply to organize and conduct these conversations.

This blog will give you a general idea about which conversations you are going to have and how they are connected. I will present them as if there was a natural sequence in this work, so you can finish one step before taking the next. But change is more like a delicate “modern dance” where you lead a diverse group of dancers into creating a new dance and perform it in front of an audience. You do not have a clear idea about what the dance is going to look like or who is going to be the leader of the dance company.

Everything is unclear and filled with hopes for success and hopes for avoiding failure. Here I will give you an overview over the questions you will find in your work with the process design.

  • Is it a change process or a project? Usually we call all kinds of change for change. When you start dealing with change process design it is a special kind of project we are talking about. There is usually some confusion about change processes and development projects. You can see more in the Post: Change process or project?
  • What are the principles you need to follow in the design process? You can see more in the Post: Principles in design of change processes
  • What kind of process organizations do you need to build? You can see more in the Post: Change process organization
  • How do you negotiate the purpose and topic of the change process? You can see more in the Post: Negotiating the purpose and the topic of the change process
  • How do you define the scope of the change process? You can see more in the Post: Defining the scope of the change process
  • How do you design the whole process? You can see more in the Post: Designing the whole process
  • How do you design and plan a workshop? You can see more in the Post: Workshops: Designing and planning a workshop
  • How do you design and plan an exercise? You can see more in the Post: Exercises: Designing, choosing and planning an exercise
  • How do you follow up on the process? You can see more in the Post: Follow up
  • What do you need to have in your toolbox? You can see more in the Post: Change process toolbox

If you have questions please put a comment in the Post: Frequently asked questions

More specialized topics will be answered here or give you a reference to another Post or links to more information.

Each of the Posts will change as a natural part of my learning process. I will mark additions with [addition] and [breaking news]. I will remove parts of the text as it gets irrelevant or outdated.

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Categories: User's manual

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November 22, 2009 Leave a comment

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Categories: User's manual